Rights routing room / four jurisdictions / seven records

Rights begin with the route, not the payout.

A cancelled flight is not one universal legal event. The journey, operating carrier, reservation, notice, cause, accepted alternative, and current authority can all change the path. Build the record before chasing a number.

Route the seven records
An invented airport departures corridor divides into illuminated recovery lanes
Concept, not event. Generated with Gemini 3.1 Flash Image. This invented corridor is not a real airport, disruption, airline response, legal notice, or available journey.

One disruption / seven records

Do not let the event erase the journey.

Keep each record exact, dated, and attributable. An unknown cause, carrier role, notice time, or accepted alternative stays unknown until a responsible source resolves it.

  1. 01 JR

    Journey

    Origin, destination, connections, reservation, and unused sectors

  2. 02 JD

    Jurisdiction

    Departure, arrival, operating carrier, and current scope test

  3. 03 CR

    Carrier

    Seller, ticket issuer, marketing carrier, and operating carrier

  4. 04 EV

    Event

    Cancellation, delay, denial, downgrade, bag, or assistance issue

  5. 05 NT

    Notice

    What changed, when, how, why, and which alternative was offered

  6. 06 ED

    Evidence

    Original itinerary, messages, boarding records, notes, and receipts

  7. 07 RM

    Remedy

    Current authority, requested outcome, response, and next check

Build the case file

Open the smallest useful record.

These guides organize your own evidence locally. None receives a booking, contacts an airline, checks status, predicts a legal outcome, or submits a claim.

Four maps / no universal shortcut

Start with the scope test published by the authority.

These are routing prompts, not coverage verdicts. Another national law, treaty, tariff, contract, package rule, insurance policy, or card benefit may also matter.

United States

Is the flight to, from, or within the United States, and who is the merchant of record?

Record the cancellation or change, alternative offered, affirmative choice, unused service, seller, and operating carrier. Do not treat a voucher and a refund as the same record.

Open 14 CFR Part 260

European Union

Where does the flight depart and arrive, and is the operating airline an EU airline?

Use the current scope table first. Then keep cancellation, delay, denied boarding, connection, bag, and assistance questions separate.

Open EU passenger-rights guidance

United Kingdom

Does the flight depart the UK or arrive on an airline covered by the current UK test?

Keep care while waiting separate from refund, alternative transport, expenses, and compensation. Separate bookings can change the onward-flight analysis.

Open UK CAA

Canada

Is the flight to, from, or within Canada, and what reason and control category is documented?

Do not classify the cause from an airport rumor. Preserve each stated reason and later update because the control analysis may remain unresolved during travel.

Open CTA and APPR

Before choosing an alternative

Write down what the choice changes.

A refund, rebooking, rerouting, voucher, expense, and compensation question can be different records. Capture the offer in its own words and use the current authority before responding.

01 / Travel

Do you still need to reach the destination?

Record the next fixed commitment, realistic arrival need, and current alternative. Do not assume accepting transport preserves or waives every other issue.

02 / Offer

What exactly was offered and accepted?

Preserve the amount, form, validity, restrictions, itinerary, response action, time, and channel. A button label is not the whole agreement.

03 / Record

Which question remains unresolved?

Separate transport, care, unused service, expenses, baggage, compensation, insurance, and complaint paths. Ask the authority responsible for that record.

Evidence locker / private by design

Keep the original and every later version.

Iliamna does not collect these records. Save them in a place you control, with local dates, time zones, and the source of every statement.

  • Original journeyConfirmation, ticket numbers, sectors, times, airports, and operating carriers.
  • Changed journeyEvery proposed replacement, acceptance action, unused sector, and arrival outcome.
  • Notice trailEmail, text, app, airport display, announcement, conversation note, and timestamp.
  • Cause trailEach reason attributed to a named source, including later corrections or reclassification.
  • Cost trailItemized receipt, currency, payer, purpose, necessity note, and related carrier guidance.
  • Request trailWhat you asked for, authority used, channel, reference, response, and next deadline.

Change watch / 26 July 2026

A political agreement is not the same as an applicable rule.

Passenger-rights frameworks are actively changing. Check formal publication, entry into force, application date, transitional rules, journey date, and the authority's current consumer guidance.

This page avoids fixed payout tables and legal calculators for that reason. Recheck every source for the actual event before relying on it.