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If you do not agree with any part of these online reservation rules or any other relevant rules, DO NOT use the reservation option. You will receive a printout of these online reservation requirements for your documents. No warranty is given or representation made by Sullivan as to the integrity or precision of any information contained within the reservation facilities.
You can change the dates within the posting option without prior notification. If, in its absolute opinion, it determines that the Member is in violation of any of these Online Reservation Conditions, Customer shall have the right to terminate any Reservation without further referencing to the Customer.
The misuse of the possibility of making a book is absolutely forbidden and can lead, among other things, to the refusal of the account to the holder. 2. 3. Users are obliged to adhere to the valid reservations and purchasing regulations for the goods and sevices provided by the Carrier. Respect of the current General Business Terms and conditions as well as adherence to all regulations and limitations with regard to the unavailability of goods, as well as the provision of goods, as well as the provision of service and tariffs, must be observed by the Clients.
Liability for all dues, customs duty, dues, assessments as well as tax arising from the use of the on-line reservation option lies solely with the users of the on-line reservation option. On routes of other airlines, however, it is not always possible to make a reservation for up to 9 Economy/Business Classic passenger.
Bookings are accepted upon seat unavailability and according to the current tariffs. All payment must be made at the moment of booking with the sole exclusion of the Book Now & Pay later Facility (available only for Colombo and UAE reservations). Tariffs and tax are stated and calculated in the currencies listed in the tariff for LKR, GBP, EUR, SGD, USD, JPY, HKD, MYR, THB, SAR, AED, QAR, KWD, CHF, AUD & BHD. the currencies listed on our Payment Options page.
If these necessary documentation is not presented for inspection, the SLA retains the right to refuse the entry to the flight to the ticketing holder(s). If the cardholder does not travel, the check must be made at the next checkout 24 hours before take-off. However, if the VISA-checked and MasterCard security codes have not been enabled by your cardholder, you may not be asked to present the identity of your cardholder at the destination before your flight departures or obtain validation.
If these necessary documentation is not presented for inspection, the SLA retains the right to refuse the holder (s) of the tickets access to the flight. The promotions and other performances performed by SLA are governed by the SLA contractual conditions and the Conditions of Promotions in the version of these Online Booking Conditions, which are to be consulted together with them and which are an integral part of the contractual and Conditions of Promotions.
5. No. 2 Changes to on-line dates apply only to on-line reservations. One passenger who does not change or terminate a flight 5 hour or less in advance will be deemed No Show. In this case, please be aware that the following areas of the reservation will also be canceled.
6. In these cases, higher cancelation or no-show charges and price differentials will be applied if the passenger wishes to change their itinerary. Reduced Non-Refundable Ticket (s) and Special Tariff (s) will not be reimbursed by the airline. Should you cancel your booking or receive a reimbursement, the terms and condition of the tariff and the reimbursement charges will govern.
However, the airline accepts no liability for the effects you may suffer as a consequence of not being in receipt of the necessary visas/documents. In case of a change of route within 5 hrs before flight start, the higher amount of cancellation charge or no-show charge + the respective price differential will be applied.
Those levies, charges and supplements, which may account for a significant part of the airfare, are either contained in the airfare or shown as a separate item in the TAX/FEE/carrier imposed SOURCHARGE fields of the tickets. This information can be offered together with the fares and added to the overall amount. In no event shall we be liable for any injuries, losses or damage, whether in an action of contract, tort, strict liability or otherwise, arising out of or in connection with any breach of this Agreement, whether in an action of contract, tort, strict liability or otherwise, arising out of or in connection with any breach of this Agreement or any breach of this Agreement.
In particular, this applies to the purchase of restricted ticket sales. A flight performed by our codeshare partners is governed by the policies of the performing air operator. Information on this can be found on the website of the relevant airlines.