Charter Business Hours

Most shops are open from Monday to Friday from 9:30 to 18:00, locally. Please consult your nearest shop or our support representative for opening hours, as opening hours differ by site. Shops adapt the hours or shut on public holidays. Shops are a little busy. For certain public holiday dates, please call your nearest sales office or your nearest shop.

For more information about the show, please call your nearest sales office or your nearest shop. Telephone number: You can call our After Sales Services on 1-800-242-7837. Our after sales services are open from Monday to Friday from 8 a.m. to 8 p.m., CST. Our tech sales staff is available 24 hours a days, 7 nights a week. 24/7.

It is also possible to call your shop support during normal business hours. E-mail contact: If you are contacting the support staff by e-mail, you must use the support response form[+]. Our support team will respond to your enquiries within 48 hours.

Here you can transfer letters to our head office: Attn Charter Communications : 12405 Powerscourt Dr. St. Louis, MO 63131. It is also possible to use the Branch Finder tool[+] and call your shop support. Our support team will respond to your inquiries within seven (7) to ten business days. Please note that we are unable to respond to your inquiries.

Contact the support team via contact form or via our online form. Once you have published your news, you will get a reply within 24 hours.