Helicopter fare

Airfares are ex base. 25% prepayment means that you can make your reservation with us 3 working days before the date of your trip. Timetables are fixed in advanced. Airport-fee, waits and other fees are additional.

Mata Vaishno Devi Yatra

To book a helicopter ticket for your journey to Shri Mata Vaishno Devi, please complete the step-by-step instructions below. Sign up as a New Devotee by logging into the website of the Shri Mata Vaishno Devi Shrine Board and creating a username and username and passwords. Log in with your username and passphrase, then click on Helicopter Services, choose the route (Katra-Sanjhichhat or Katra-Sanjhichhat-Katra or Sanjhichhat-Katra), the number of passengers, the date of booking, etc. and fill in additional information according to the form.

Notice: It is important that you record the detailed information of the transactions, i.e. Track ID No/ Trace No etc. during the transactions, in order to point out further comunication. Importantly, you should verify the status of the transactions in the "Devotee Zone" on the home page of this website once the transactions have been closed or if there is a issue during the transactions.

Error Status & Reimbursement - In case the amount was subtracted from the bank and the payment is not displayed in the "Devotee Zone", the payment could be "Error Status" (no reservations will be made for the error transaction). The devotee is then asked to forward the detailed transactions, i.e. Track ID No/ Trace No, Operator ID and date of transactions, to for approval and handling of the reimbursement to online@maavaishnodevi.org.

Any passenger who reports beyond these periods will be considered a "no show" passenger and the helicopter operator retains the right to assign the seating to other people. These helicopters are operated under good meteorological conditions, with a clear view of the ranges specified by the German Airworthiness Control Agency (DGCA) and with ATC approval. From Katra the plane to Shri Mata Vaishno Devi (Sanjhichhat Helipad) will take about 08mins.

The Shri Mata Vaishno Devi Bhawan is about 2.5 km from the heliport at Sanjichhat. The full reimbursement of the fare is anticipated only in the event of helicopter cancelled due to adverse weather conditions/technical conditions at the end of helicopter operation. After booking the tickets are not assignable. The Shri Mata Vaishno Devi Shrine Board's reimbursement process shall apply in the event of any mishandling of the Shri Mata Vaishno Devi Shrine Board's website.

Guidelines for Helicopter Ticket Cancelation and Refund: On-line helicopter ticket bookings made through the Shri Mata Vaishno Devi Shrine Board website will only be canceled in the on-line version available on the officially Shri Mata Vaishno Devi Shrine Board website. None of the requests for cancellations of online helicopter passes will be made through any modus other than online cancelling.

The application for such cancellations by proximity to one of the desks of the Shri Mata Vaishno Devi Shrine Board by physically producing ticket etc. will not be accepted under any circumstances. If Yatris have purchased their helicopter ticket through the website of the Shri Mata Vaishno Devi Shrine Board, they can void their helicopter ticket on-line by signing in to the website with their user name and pass word.

50 percent of the amount (excluding taxes) will be returned to the Yatris who purchased their helicopter passes through the website of Shri Mata Vaishno Devi Shrine Board and thereafter cancel their flights for any reason via the website. 50% of the reserved fare will be charged to the Shri Mata Vaishno Devi Shrine Board.

Cancellations can be made up to (and not after) 4 (four) working days prior to the planned itinerary. Refunds will normally be made by the Shri Mata Vaishno Devi Shrine Board within 15 business day from the date of ticket cancelling. Reimbursement will be refunded on-line to the same debit/credit bank that was used for the ticket booking transactions.