Charter Cable Account

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The Time Warner cable I sent to collectors.

Sadly this is not the case for the Time Warner Cable / Spectrum / Charter / as they call themselves this time. I got $251 from Time Warner Cable, but how can it be? I' m connecting to the tech chat to ask her if she' s okay, mtf: info:

Get the chance to get an overview of your experiences with the instant messaging today by closing the messaging window: You' re chattin' with Uday M.... now. Thank you. Hello. How are you today? Please allow me a few moments while I review your account.

Thank you for the information provided. It'?s all right. It'?s no big deal. cris roadruck: Are you still there? Yes. Thank you for your patient wait. utday m...: Is the account number or name displayed on the account? Thank you for the information provided.

It doesn't have your name on it? Thank you for the information provided. M. Uday: There are 2 ways to fix this problem. icris roadruck: Please begin by first telling us why there is a problem at all. What I'm going to do is pass this problem on to our escapades.

And they' re gonna help you with that problem. utday m...: Have you any queries before I broadcast the chats? kmris roadruck: I also suppose you made some note of your results, so I don't have to make a fresh one? Yes.

I have also upgraded full memos on our record of it so they can relate to it and help you better. You will also be able to see this log of the conversation. So there' s no need to go over it again. I' m going to broadcast the chats now, please keep on-line.

As there is a high amount of chats, they will be occupied. Don't split the instant message meeting. info: While I' m forwarding the message to the appropriate group, please hold. info: Just give me a second to check your account. As I check, I would like to let you know about the end of the poll.

I' ll be glad to help you with the credit at an earlier adress. First of all, do you recall the town and the state in which the account was held? cris roadruck: Didn't you find the reason for it? cris roadruck: As I told the former salesman, all I know is what I stuck in it.

and I' m in Ohio. Can' use your account for a minute, please. info: While I forward the message to the appropriate group, please hold. info: How are you today? Kris Roadruck: Not well.

Is this an account from the Carolina area? And Roshan S.: Let me just put the chats on our Carolina people. ROSAHAN S.: My apologies for the run, you have accessed Los Angeles IM Support, please keep in touch with this IM while I put you in the right IM line. You have any concerns before I broadcast the chats?

Please do not exit the chats panel as there is a dwell timeout. info: While I forward the message to the appropriate group, please be patient. info: You' re talking to Dinkar now, aren' you? Hello. I' m really upset right now.

DON'T EMBARRASS ME AGAIN! I apologise for the trouble. Let me look at the prior chats. Please allow me one moment. {\pos (192,210)}Dinkar V.: I ran your prior chats. Can you make the account available in the format 000-00000000-000? kmris roadruck: Have you seen the script and notices?

I ask. Krris roadruck: Look, do you have a superior or someone you can put me to? Yes, let me relay the message to the superior. Can you see that in the note you get? Mister Dinkar V: What did you get from the debt collecting group?

I' ve been checking both your bank statements. | There is no credit on your old account. |rev: Look, find the brightest guy in the room, especially someone of some age, and put them in this chats, please. Okay. Please be on-line. info:

While I forward the message to the appropriate group, please hold. info: Thank you for your time: info: Corey: Thank you for getting in touch with Ti 3 Support chat. Name is Corey, please allow me a few moments while I check your account and the prior conversation. Corey: Are you in the Karolinas? Kris Roadruck: Yes.

Corey: I don't have your account, Corey: We are divided between Midwest, West, East and the Carolinas. Corey: Okay, just give me a second and I'll take you to the Carolinas backup staff. info: At the end of the conversation, your log will be sent to *****************************.

Eventually, after speaking to several different guys on the telephone, I ended up on the Texas Consumer Service Line, where they told me that my account was never closed correctly. My account is also tuned to car billing, so they could actually have debited the funds from my account at any moment.

When you move to another area, your entire client record stays blocked at your former site and your new account information is handled as a completely new account. During particularly entertaining hours, even if your account manager in your new area knows that you have a nationwide problem and knows what other area your former account is in, he or she will never be able to do that.

With 5s, 10+ agents, 3 supporter lines and many ours of my precious spare case later, Times Warner Cables release of "We'll make this right" is apparently: