Charter Customer Service numberCustomer service charter number
- Use the Virtual Assistant to get responses to your service. - The Chat feature allows you to talk to a real-time sales rep to get help with all your service issues. It is a must for those who have the TWC (Spectrum) Home Service such as TV, Home Cinema, Home Cinema. I' ve just talked to someone about a matter I had regarding my invoicing, which was resolved by the word processor of In Contactsupport!
It was all done in 5 mins when I was typing on the text service "Contact Support". Extremely kind, fast reaction times, expert and overall much simpler than any other way I have done before by calling customer service in the past. For me, this is the way forward for making contact with our technical team.
In addition, all your bank information, service you have/had, or upgrade can be made and modified directly from the application, plus WLAN error tracing (power on/off), changing WLAN password, and more! Recently I relocated and was instructed to take my gear and connect it myself.
You said the service would be on in two from now. After 3 working nights and without service, I was informed that they could not tell me the date or hour where I would have access to my telephone, cables, internet, etc. Computers tell technicians when to go out and turn on service, and it's every single working day, every every single hour they want.
So the representative said to me that there were several technicians in my area with additional times, so she made a specific enquiry. 2 nights later, still nothing! I' ve had trouble with them before and their view that they are the only ones whose precious times are precious. She said that I was a college graduate and I had to complete the test and take an examination by the end of the weekend, but although she said the right things, she was very patronising, as if I was too foolish to comprehend her.
You may have cheap packages, but I'm probably changing my service on the basis of the principal. Can' bear to pay off cash to guys who don't appreciate their clients.