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Taxicab offers a personalised point-to-point transportation services for air travellers. According to the act, a taxi may take your own luggage, but not goods. Therefore, the customer should not rent a taxi for the transportation of goods. Various taxi companies in Hong Kong have reported their operations. Most Hong Kong areas have municipal cabs (except the Tung Chung Road and the streets in the southern part of Lantau).
The New Territories are mainly active in the north-eastern part (i.e. just north of Sha Tin) and the north-western part (i.e. just north of Tsuen Wan) of the New Territories. The Lantau cabs are only available on Lantau Island and Chek Lap Kok. Any taxi may render service at the Hong Kong International Airport and Hong Kong Disneyland terminal passengers.
Tariffs for renting a taxi in Hong Kong are set out in the Public Service Vehicles Regulations. Taxi's are equipped with a meter to determine the price on the basis of the covered route and the wait period during the taxi rental. Travel price on a meter is in Hong Kong dollar and cent.
Customers are obliged to foot the taxi charge as it is collected by the taxi meters in accordance with the legal provisions. In addition, depending on the situation, the passenger is obliged to make extra payments. Transportation Department actively participates in the promotion of taxi trading to enhance the service provided. The Transport Department established the QTSSC in 1999, which since then has driven a number of taxi service improvement programs, among them the introduction of the Taxi Driverommendation Scheme to recognize taxi operators who have demonstrated good behavior and good work; the QTSSC has also been responsible for the development of the Taxi Driver Team; the QTSSC has been responsible for the development of the QTSSC since 1999;
Producing self-learning kit for the Taxi Operation Self-Learning Video Programme and Workplace English / Putonghua Programme for Taxi Driver to improve taxi drivers' standards of care and linguistic skills; publishing the Hong Kong Taxi Services Guidelines; and installing information signs at large taxi booths to give taxi operators and travellers information about taxiing.
CTSQ is composed of non-official members from various industries such as taxi trading, Legislative Council, District Councils, Science, Consumer Council, Hong Kong Tourism Board and People with disabilities, etc. CTSQ will be used as a multi-party forum to debate policies and actions to promote change to improve the delivery of taxi services.
If you have any compliments or comments about the taxi services, please make a note of the taxi sign or information on the Taxi driver Indetity Plate (e.g. taxi driver ident number). You can also order a machine-printed ticket voucher. The refusal of taxi riders to give a passenger a copy of a ticket upon demand without a valid apology is a criminal act.
Should the voucher printer not work, the taxi operator should write a handwritten voucher. Customers have to foot the taxi charge as it is calculated by the meter according to the legal regulations.