Ul Srilankan AirlinesUll Srilankan Airlines
47 Royal Mail Review of Srilankan Airlines UL
Poorest airlines. The employees didn't even laugh like other airlines when we got on the airplane. Terrible facilities, excessive delays, broken luggage, rude manners. Sir, I have for my trip to Chennai from Riyadh with your airlines posted for the date of 19 June 2018 with the following flight bookings With your... you go on aboard.
We couldn't really relax in the Colombo lounges because we had very little spare to find our way to London. It'?s not the best kind of services, you have to ask for everything. We needed 10 phone conversations, about 50 e-mails and 1.5 month hunting to get our cash back.
Telephone client assistance in the UK was poor in English and could not properly understand anything. Receiving bewildering e-mails, being sent from one division to another, we were confronted with multiple lags. There is no type of client care like in the Soviet Union in the 1980's. The return system is bewildering and demands that you fill out one sheet for each flight pass. One division of the carrier does not speak to another. We complained to the client care centre (we received their data after week-long enquiries!), but we still had a delay and only got the cash back after 45 consecutive day tracking.
Srilankan Airlines has flown me more than 10 flights from Shanghai to Colombo to Riyadh. It was too late because the plane was too slow. I got an e-mail from the airlines telling me the number of points, but it was too late because I was already at the airfield. We' re more than an hours too late. Well, I'm sorry.
Food services were fast and effective and the wines were good to drink. so there were some sleep breaks before dusk. Of the highland of Sri Lanka up to the platform of India. Following a whole weeks stay in the Sri Lanka high country, we returned to Negombo International Airfield, not far from Colombo (the largest city) and Kotte.....
Checking in very quickly and easily in Airport 1.