Airline Tickets from

Air tickets from

Applications for reimbursement of tickets must be made to the same place where the tickets were purchased. Applications for reimbursement of tickets shall be made to the same place where the tickets were purchased. Your will be preparing your application and then forwarding it to the reimbursement department. Reimbursements will be made according to the initial method of payments used to buy the tickets, i.e.

if you pay by your own bank account, your account will be refunded to your bank account; if you pay in real time, a check will be issued to settle your debt.

Reimbursements will be handled 7 - 20 business days after your enquiry is received by the Reimbursement Department, enclosing all documentation required to handle your reimbursement. Malfunctions due to the airline, such as changes in schedules, cancellation of flights, etc., will not be punished, but handling charges may apply.

If your travel route is changed and you subsequently retain or revert to your initial travel route, please be aware that any charges levied as a consequence of the initial changes will not be recoverable. Reimbursement fines are based on the regulations for the ticket price you purchase; sometimes reimbursements are permitted for combined reimbursable and non-refundable ticket prices.

Click here to get in touch with Ticket Refund Services. Cancellation will be refunded in full in the case of cancellation in the initial method of payments. Changes in reservations will result in different fares, current tax, fees and dues of the airline. This 24-hour refund policy does not cover trips within the country between Trinidad and Tobago.

In case you have misplaced or missed your hard copy tickets at check-in, you will need to purchase a new one in order to get to your final destinations. Trip and booking details must be kept to ensure that a reimbursement can be made. Forwarders whose originals were used should also provide the new receipt with a ticketing.

If the value of the substitute fare is higher and other airline companies are participating, written communication between the airline companies will be started. That would lead to a postponement of the full reimbursement according to the lot tery procedure. Loss of a report / compensation form must be filled in and duly filled in by the customer.

Refunds of tickets bought will be handled within ninety (90) business days. Refunds will be refunded within the same period. Passengers must inquire about the missing number of the tickets, the date of acquisition and the place of issue. One copy of the misplaced tickets and the spare tickets. $100 worth of losing your tickets. Loss of a travel pass will be calculated according to the regulations for the originally acquired travel pass.

The tickets are not negotiable. Disposable or partly used tickets are governed by immigrant regulations. In the case of partly used tickets, the date of the first spare voucher will determine the term of the voucher - one year from the date of departure. In the case of partly used Tickets, the term of a new Ticket that has been created for the route revision shall be restricted to the expiration date that would have applied if the new Tickets had been created on the date of purchase of the initial Tickets.

Tickets must comply with the modified cancellation and modification rule (category 16). Unless the booked booking is canceled before the booked take-off date, a re-booking is not allowed and the tickets have no value. All refunds, date changes or other fines will be subject to the tariff regulations of the tariff you bought.

Any unused tickets should be returned to the location where you bought your tickets, and reimbursement can only be made to the initial method of pay used to buy the tickets. If you are billed for any of the following, please contact our E-Business Support Center for a refund: Babies are exempted from the following duties, levies and dues.

Reimbursements can be made at any point before your date of arrival or 60 workingdays after your date of departure: A Passenger Service Charge (KT) - a claim for a reimbursement can be made up to 60 workingdays from the date of your depart. It is necessary to present a receipt or your digital ticketing number and a copy of your personal data.

Tickets bought through on-line or walk-in travel agencies - these tickets refund applications should be addressed to your travel agency as it is best suited to preparing your application for a refund to the Refund Department. Among the different kinds of travel agencies are: On-line agents - who are selling tickets over the web.

Reimbursements will be made using the method of originally used to pay for the tickets, i.e. if you pay by your own bank account, the reimbursement will be made to your bank account only. Fines are imposed each and every times a client takes one or more of the following actions: annulment, date or alteration of flights, non-appearance for a flights or non-use of tickets.

Malfunctions due to the airline, e.g. changes in schedules, cancellation of flights, etc. will not be punished. You should be aware that if you make a routing modification and then decide to retain or surrender your initial routing, any charges made as a consequence of the initial modification will not be recoverable. Reimbursement fines are based on the regulations for the price you purchase.

Tour operators receive our Reimbursement Policy to help you process your rebate correctly and on time.

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