Charter Cable number to Pay bill

Then we call to see if the rate can be reduced and they tell us: "We're TIME WARNER" AND modify the SPECTRUM. When you order the services, there is no such pricing. You will be charged one and a half months in advanced on the invoice for a unused item.

The spectrum is the hardest part. You can never talk to a single individual half the while. You pay for the services you always have problems with. You' re raising prices all the while, and the quality of your services is getting worse. It' s a few month's show and it's still not on call, but you're going to Hulu. I' ve made up my mind to return to my antennae until Cincinnati Bell brings her cable up here.

I' ve been a faithful Time Warner/Spectrum client for many years. Spectrum, which Time Warner has taken over. It is not only my tariffs for the web that have risen, but they also do not lend the "new tariff" to existing/loyal clients.

When I called Spectrum, I was informed that the only way to get a rebate was to combine all your departments. Whilst a "home phone", cable AND web is not completely unknown in this time, many of us have renounced a home telephone and many more are "cut the cable" with all the ways to get saving only what you want with a basic antenna, Netflix, Amazon, sling, etc..

My hopes are that Spectrum will move with the time, taking into account client contentment when honouring the faithful clients they have had. I' m gonna look for a new web site that does just that. Rounding off my interview with Spectrum, there was a follow-up poll call evaluating only the account manager, NOT the company's overall client support in general, which is just as important.

and ask for a 3-week balance on my cable bill. Baddest firm in America? Years ago, I was on the telephone for seven hour to talk to charter agents of up to 80 CSR's taxes with five different regulators. Repeatedly I was said one thing several different occasions and others, none of them was on the same side.

In order to begin, I had got web through them they raised me a prize that I disagreed with. Convince me to try a "free 30-day trial" of your TV language and your web. A few of the CSR's you speak with my mobile phones are not impolite everywhere.

This is a business I don't commend to anyone and I don't intend to use in the market. Where do I know I can rely on these ratings from Charter Communications? I' m gonna leave Spectrum now. They' re ripping me off and everything about support and servicing is terrible. I had to move the facilities to the new flat when I was moving, so they changed me from Time Warner to Spectrum, took away all the loans and rebates I had, and I ended up on the higher bill.

You raised my bill and said nothing would ever be the same if I moved. Now, after nine month I find out that my bill will go even 50 60 dollars higher, so I'm going to pay $70 higher than when I was at Time Warner Cable. Don't go with Spectrum.

I' m leaving Spectrum. Telephone, lnternet, cable, everything will be gone. That'?s terrible for a client for life to be handled like that. Never use a Time Warner cable or Spectrum. We' been doing this for nine month now. I' d been using TWC lnternet for years to pay 14.

Ninety-nine per months for 3Mbps web, not very quickly, but meets my needs. Calling to make a complaint and getting the ranaround, they say that the 14th is the most important. SPECTRUM 99 min plot provides for the web, I spend a good part of the afternoon on the telephone and tried to get my old bankroll back without succeed.

All you have to do is use a new SPECTRUM. "Relationships with customers, technical assistance, distribution, etc. are of equal value. I asked: "Is there anyone in this business who can provide a trade-off, not just an alibi. Not yet a fix and I am without web services with me, no other respectable web provider I can go to.

I would give Charter Spectrum zero star if I could! Me and my man have had Charter Spectrum for over 20 years. There is no other option but to "stick" with them because we don't have access to our own bank accounts, nor do we have a current bank to get Dish and other satellites or TV services such as Hulu, Apple TV, Stream, etc..

They then have so many poor critiques under Charter Communications that they choose to rename themselves Spectrum!??! The spectrum is continuous! And if I had a cent for every goddamn thing they told me, I'd be a billionaire by now! If I think they are lying all the way, it is possible that your bill will be due soon, so call them to check the date on which you make the settlement, and they will always assure you that you are not planned for separation until after the date on which you are planning to make the settlement.

So you call them to find out why and they are lying and pretending you never even phoned to check it out or they are telling the name of the individual you were talking to. Well then tell them I look directly at my bill and it says that you tell me day before the real date specified in my bill which says that I will be closed.

You don't call them at all, and they still turn you off before your bill's even due! They do this intentionally, I promise, because they are charging you additional cash if your ministry is disrupted, and you want them to turn you on again. Adding charges to your bill all the time, making you pay in anticipation for unused items.

Cable and web also run out all the times, and they NEVER give us a loan as they are when the service fails. We do not only reside in a big town, with other nearby big towns, but we also have our own Charter Spectrum buildings in our town.

And I could go on and on working for hours that would tell you all how awful this is! They' re taking the lead now and they' re purchasing so many other cable operators! When I can give counsel to someone who wants to get cable, wire, web or telephone.... if you're not in the same position as my man and I PLEASE, please spare yourself the hate, the problems and the money and don't try to quit my home telephone line named Spectrum, they said that I had to call Time Warner and said that they would be connecting, the line was right back to Spectrum.

Time and again I went back and forth when I phoned Time Warner, they linked me to Spectrum and nobody could help me. So, after 11 telephone conversations and 1 lesson and 15 min, I give up. That' funny, I can't get in touch with my telephone operator to call off my number.

I' ll go to my time warner when I get back to the city and take him there. I am sure if this was a bill I wanted to pay, it would have been the first call and would have taken 2mins. A long history brief several long telephone call saying that we have not complained enough, and still awaiting the return calls of many superiors, I have got no credits.

It' s been two month. POOR SERVICE. Your accounting policies are not ethical, so I chose Summit Cable and Summit Web. At some point you will collapse and know the cable via Roku, Firestick, Smart TV etc.. A terrible, terrible society. Your long service life is determined by your loyal and fair dealings with long-standing clients.

Poor commercial practice and even poorer levels of client care are the reasons why this enterprise is being led to full blast death. I changed to Spectrum and submitted a purchase agreement for my purchase. I never got a cheque or notice after more than a months after I was informed that it would take up to 3 week or I was informed about an existing issue.

Calling CS, I received a message that the issue had been noted. Said them to shut down the bank accounts, demanded compensation and payed. After 2 month I am still responsible for the services and when I phoned, they said the bank was never shut down. However, the staff said that they could not authorise the reversal of the payment made.

Already I had a telephone and WiFi with Spectrum. Repeatedly I received leaflets telling me if I had bundles of all three that I could get free DVR services for 12 month. each 99 for one year, but no DVR-services! And when I phoned to ask why, the salesman said I didn't order it!

Explaining that I did, all the leaflets I got said they were offering the same "free DVR" services for 12 month. There was nowhere to go, so I phoned a few day later to find another representative, wow, that was a fault! "After three telephone conversations with Spectrum they got my 3-way bunch and I don't have a DVB, unless I want to pay the additional price!

My order for the transmission of my telephone numbers was placed on 13.9.17. If communicated by telephone, text and e-mail, they will be transmitted on 27.9., 10/4, 10/19, 10/24, 10/27, 10/30, 11/6. In the meantime my customers and suppliers got from 24.10. to 13.11. the "number not in use". For every missing date I paid for my computer and telephone technicians to be on site.

So I had to call each of my customers and give them a temp number to get in touch with me. Over the last ten month I have had four Spectrum increases. We have been a charter client since 2011 and have a large number of problems with our services. As a result of uninterrupted problems (including the degradation of university marks due to loss of service), we were given a reduced fare to maintain our charter operations.

As we moved, we maintained our value-added activities because the business continues to apply a reduced tariff due to ongoing problems with our customer support team. Each year I talk about charging the telephone agent and they still give a reasonable rebate, but this year it's different. Then I got a bill that recorded an increment of $113.35 to $129.

40 who I couldn't agree to take into account our problems of servicing have not stopped and are still interrupting our on-line collegiate work and now the on-line training of my homeschool child. Once I was contacted, I phoned and asked to be back on the Select pack and put a keyword on my TV to avoid further trespass.

A telephone salesman said that these were only available in silver; Spectrum's Facebook said that I should still have these sales; another telephone salesman said that I should definitely still have these sales...complete mismatch. My feeling is that I am being deceived and that I am being compelled to pay MORE for LESS TV lines and services that are so frequent that we have to do tests/quizzes in the libraries instead of at home.

While Charter may have tried to alter its name to include loss controls resulting from its poorly reliable servicing, the absence of morale and client focus is always obvious. If not every two weeks, I have to call every two weeks to improve my web. but I' ve been in touch so many different ways.

Unless they were the only networks serving my area, I vow that I would choose another one. The Spectrum is the baddest business I've ever been involved with. I' ve been with Spectrum for less than 2 month and have had to call and stay on the phone for an additional 1 hours per person per week.

So the first type who did everything was dropping wires from the ceilings and none of the remote controls were working, so there was the first call. Call four, another type came out and when he arrived it was too cloudy to work outside so he was moved to another workday.

It was said it would take about two and a halfweek. The fifth call said they were dealing with it. 6th call, it was said that the cheque went to my office and not to my invoice number. I' VE ONLY GOT ONE DAMN ADRESS, WHERE I AM LIVING, WHERE MY MAIL GOES AND WHERE MY WORK IS.

Eventually they were informed that my next call is to the Better Business Bureau and that I will not pay another bill until I receive my cheque. You explained to me that I could then accumulate a belated charge, Iol...... Customerservice in its absolutely worse form! lf l could give this firm 0 star, l'd do it.

At first I blew it after giving the incorrect service location, but the Spectrum representatives reassured me that they could fix it. A long history briefly, NOTHING was corrected, a girl tells me she's going to do something and it was never done, so a months later I'm here trying to fix things that should have been done and it fucked me financial over big years.

Poorest ever client support. Charters appreciates new clients more than faithful, long-term clients. You are more concerned with winning new clients and not with rescuing your faithful clients who have always payed on schedule. Following the Bright House fusion, the services became increasingly poorer and they highlighted important functions that were important to me at Bright House, such as the anechoic chamber.

Prices have also risen steadily, while levels of client care, especially client services, have fallen. On the phone to see if there were any new deal, and when I said that I phoned because my bill was 160, and so I wanted to find out other choices, the agency said that I should pay more than what I am currently on.

Why should I pay more for a poorer quality product, I asked the sales representative, and she had no answer. A 0/10 would not suggest this business to anyone. I had problems from the very first morning when the connection was irregular. Let's move on to cable. Scrolling through 2000 different depression, I eventually titled.

and then it came out in a magical way. When Spectrum produced Ho's and went into the cable market last night, I can see why, but they were Time Warners and have been for 30 years. I' ve tried to update my services to HD. My updated services would be charged at approximately $70 per months for a similar level of services at my UP from Charter cottage.

Charters set up the gear and made sure it worked. ýI then opted to get cable that should raise my bill to $136 a month and I was fine with that. There was a WiFi charger for my WiFi that was meant to keep me on when my electricity went out.... come and find out... the WiFi charger was meant to keep my telephone on which I don't even have a home telephone, so it seems to me absurd.

Since it was futile to me, as it is. I know you lie to me and tell me it's for WiFi! I got a $300 bill this whole months. Such indignation at this firm. As a member of the services, I will inform everyone I meet.

I' ve got Cablezeit Warner for many years, now Spectrum has taken over. Whenever I call, they tell me I'm the first one who has. If someone gets the same thing and is informed that the first person to call Last weekend I was on the telephone with client service for more than 11 hrs without results and they give me wrong information and set up a manager to call back what never happen.

Spectrum Time Warner has had an account and the application they use has obviously stopped working. All I can do is make a fake call to settle up with the comany. So, we got our November cable bill yesterday and they increased the prices, these folks are really trying to tell me they didn't, even though the bill clearly states a 20 buck rise and in the last 6 month it rose a whopping 55 bucks, the facilities are terribly cable, telephone and internet are all untrustworthy and find that they reduced our internet speeds.

We' ll get better web, more dependable phones and a better cable bundle for $20 less. And I wouldn't suggest Spectrum to anyone.