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CharterBank - Resources - FAQ's - FAQ's
What is the method of payment by invoice? What is the procedure for registering for payment by invoice? May I use e-Invoice payment with all my bank statements? Invoice payment can only be made using current bank balances. Are there any limits to the number of invoice payment deposits I can have? They are restricted to a single invoice payment primarily payment area.
You can, however, create your invoice wage accounts with supplementary financing accounts, either internally or externally. What are the terms of payment? Allows you to plan payment 24-7. How long does it take for the funds to be withdrawn from my bank after I have made an invoice payment?
Your funds will be withdrawn from your bank within 1-3 working day from the working day following the payment date. What is the time it takes for a payment to arrive at the recipient? An ACH payment generated payment credits the payee's bank within 1-3 workingdays, while a cheque takes up to 10 workingdays.
Where do I put a blocked payment on an invoice payment? You can edit or delete a payment at any time before the "process date". Electronic transfers cannot be halted. When you need to make a stop payment on an invoice that is a cheque, you can call BillPay customer support, call the CharterBank call centre or send an e-mail to email@example.com for help.
If I do not debit my bank details sufficiently on the date on which FIS, our payment service provider, sends my invoice, what happens? 1 ) The invoice payment bank is immediately closed. 2 ) ALL financial statements are placed on Internal Review Complete. 4 ) If the trial is unsuccessful, the customer's bank details will be unlocked until the third working days.
5 ) The second direct debiting attempted, if it remains fruitless, the payment will be cancelled by the payment recipient. 6 ) The customer's bank details will be unlocked within 3 working day. 1 ) The invoice payment bank is immediately closed. 2) The payment will be cancelled. 3 ) ALL financial accounts are closed for internal review.