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Passports are necessary for all clients (regardless of age) travelling to or from the United States. To learn more about how to obtain, update, or otherwise administer your U.S. Department of State passport, please see the U.S. Department of State passport website. Notice that a pass cannot be used for air transportation.
Generally, your pass must be at least six month from the date of your entry abroad. A few travelers need 2 to 4 empty pages in their passports to make the trip. When the name on your pass or other passports does not correspond to the name on your booking, you may be asked to produce extra documentation such as a notarised wedding license.
Besides avaliable passports further documents may be necessary. Buyers should review the country requirement they cross/visit on the US Department of State Department Global Traveller Information page. You will find conditions of travelling and information about embassies there. Passengers should inform themselves about the latest warnings and information before traveling abroad.
Please refer to the U.S. Department of State, U.S. Department of State Travelling FAQs and U.S. Customs and Border Protection for more information. A number of clients may be entitled to a VISA waiver under the Customs and Border Protection programme of SSTA. Travellers are invited to submit applications when drawing up holiday itineraries. Ensure all clients are ready for accidental checks on documents and luggage in all US countries.
Whilst US nationals are not obliged to hold a US Federal Foreigners Pass to gain entry into a US country, it is advisable to bring evidence of US residence or nationality for returning to the United States. The USA must have a current USA identity card for travelling between the USA and any area of the USA. If you are travelling to the United States from one of our overseas locations, we recommend that you check in at the US Airports 2-3 hrs prior to your planned flight time.
Below are the suggested check-in timings for each of our destinations. Notice: The suggested check-in period for Cuba is 4hrs. Attention: Clients travelling abroad must report for check-in during customs business hour (regardless of flight delays), otherwise they will be refused transportation. Tariff option is available which includes a different number of pieces of baggage.
If your plan changes after you book a specific rate, the pockets can be verified on-line or at the airports for an extra charge. Packed sacks exceeding 62" (157. 48 cm) in overall length + width + hight or more than 50 lbs (22. 68 kg) will also be charged. Please refer to our check-in baggage policy for more information.
Remember that boxing on overseas departures will not be acceptable as hold luggage. Your luggage can be inspected during customs checks. When you are chosen for a customs check, you must open your luggage at the screening area. After completion of the service, you must re-pack and reseal the luggage.
Also note that you may need to pick up your luggage after customs clearance and re-check it if you continue on a flight. Don't expect your luggage to be rebooked for you. Clients travelling to the Dominican Republic, Haiti, Peru and Trinidad & Tobago will find our check-in facilities for these itineraries.
For all our aircrafts, all hand luggage may not surpass 22" L (55. 88 cm) x 14" B (35. 56 cm) x 9" He ( 22. 86 cm), 22. 86 cm, inclusive of wheels/grips. Please note: Luggage over two will not be accepted for travel to/from the Dominican Republic, Haiti, Peru or Trinidad and Tobago.
Excess weight and luggage will not be accommodated on flights to/from the Dominican Republic, Haiti or Trinidad and Tobago. Clients who check luggage for the journey to/from the following locations must comply with the following policies. The pitboxes are not permitted on any flights to other countries. Charities that transport goods are bound by the same luggage regulations and policies as other clients.
Every client may place a combined order for two (2) pouches. Every pouch may NOT overstep 62 inch (157.48 centimeters) in overall length + width + elevation and may NOT overstep 50 lbs (22.73 kg). Luggage size is defined by the addition of length, width and heigth. Supplementary luggage and luggage exceeding the overall size or mass may NOT be carried on board from/to the Dominican Republic*, Haiti or Trinidad & Tobago.
Extra luggage will be accommodated on air travel to/from La Romana, Dominican Republic. Clients travelling to/from Lima, Peru may give one (1) pocket for $30 if the pocket is 50 lbs (22,73 kg) or less and 62 inch (157,48 centimeters) or less. There is a charge for a second piece of hold luggage.
There is a two ( 2 ) limit on the number of pieces of hold luggage and a 70 pound (31 75 kg) limit on the each. Do NOT allow each pouch to be larger than 62 inch (157.48 centimeters) in overall length + width + high. Luggage size is defined by the addition of length, width and heigth. Excess and excess size charges apply to items of luggage outside the above restrictions - see requirements for hold luggage.
Clients travelling to/from Lima, Peru may submit one (1) pocket for $25 if the pocket is 50 lbs (22,73 kg) or less and 62 inch (157,48 centimeters) or less. There is a charge for a second piece of hold baggage. There is a two ( 2 ) limit on the number of pieces of hold baggage and a 70 pound ( 31.75 kg) limit on the each.
Do NOT allow each pouch to be larger than 62 inch (157.48 centimeters) in overall length + width + high. Luggage size is defined by the addition of length, width and heigth. Excess weight and excess size charges apply to items of luggage outside the above restrictions - see requirements for hold luggage. Should you wish to make your payment by cheque, bank transfer or bank transfer, you can either go to a tourist agency or make your booking at the airports.
Clients with auditory or voice disorders can call our free TTY/TDD phone number 1-800-336-5530. Canine and cat imports from any destination to Cuba are subject to full compliance with applicable regulations: An USDA or CFIA-approved vet must fill out APHIS 7001 and have it approved by USDA or CFIA for travel from the United States or Canada.
When you travel from another state, the government authority in charge of importing and exporting livestock should approve the form. If you have any further queries about travelling to Cuba with a domestic animal, please do not hesitate to ask the Cuban Embassy. If you are an expatriate who arrives at JFK between 17:00 and 22:30, you will reach Terminal 5 (T5).
If you are an expatriate who arrives after 22:30 and before 17:00, you will reach Terminal 4. You should verify flight progress or ask a crew member at the airports for the latest information.