Charter Communications CustomerCommunication charter customer
arter has made its Spectrum product range better, quicker and cheaper. Offering the industry's quickest 60 Mbps bandwidth without cap or use-based prices, more than 200 high-definition channel, thousand of video-on-demand choices, a unique cloud-based manual, and because we believe Charter's clients will be satisfied with our product, we have no one-year contract or pre-payment.
Over the past few years, we have also concentrated on excellent customer support. Since 2012, we have created 7,000 new positions, mainly in customer support. By training and managing our own staff, we create a qualified workforce that performs higher value customer services deals. This investment in our ability to offer high value added services and improve customer support has resulted in the development of our overall customer experience in the right directions.
As our customer relations continues to expand, the amount of calls for services decreases, as does the number of lorry roles. We at Charter believe that our most important thing is the way we relate to our clients. We will take the necessary amount of patience, plan and provide the necessary resource to make this move as seamless as possible for our customer.
Put customers first - charter communication
Multi-cultural networking programs help educate, inspire and enable the audience across the nation, and we pride ourselves on having an amazing selection of cultural programs to match the variety of our clients. We have also developed our partnership with Afro-American network such as ASPiRE, Revolt, Bounce TV and Impact Network to offer our clients this variety of program design.