Charter my Account

Hire my account

With My Account, you can capture your spectrum information with your fingertips. Charter Communications, Time Warner Cable and Bright House Networks are known as one company, Spectrum. You can download My Spectrum and enjoy it on your iPhone, iPad and iPod touch.

What do I have to do to settle my bill?

There are a wide range of billing methods available, as well as paying your bill on-line via My Account or the My Spectrum App, in private, by telephone, email or via instant messaging on a computer. Please note: The following methods of payments are acceptable, regardless of how you settle your invoice:

Supplementary qualifying form of offsetting varies by options. See the step-by-step guide to making a one-time deposit or making periodic deposits (also known as AutoPay). There is no charge for using My Account to make your invoice purchases on-line. As well as the general methods of transfer mentioned above, you can also use EFT (Electronic Funds Transfer) to make your current or saving account transfer with My Account.

As well as the general methods of transfer mentioned above, you can also use EFT (Electronic Funds Transfer) to make your purchases from your current or saving account at My Spectrum App. They can make transactions at any site or specific processing centre as long as it is located in the same geographical area from which the invoice was created.

Additionally to the above mentioned general methods of payments you can also make a personal purchase by cheque, wire transfer or personal transfer. You can use your plastic or your account to conveniently settle your bill by telephone. Please note: A $5.00 charge will be levied if an agency helps you make a telephone purchase.

Additionally to the general methods of payments mentioned above, you can also make a cheque by telephone in case of telephone payments. Additionally to the general methods of payments mentioned above you can also make payments by cheque or postal order. Policies for postal payment: To process your request immediately, send it to the email addresses indicated on your invoice and use the appropriate shipping method.

Either insert your most recent account card into the back cover and/or put your account number on your cheque or payment order. Please do not send your payment in euros by post for your own safety. Payment made via your online channel must be made from a computer. Please note: Currently, payment cannot be processed via face-to-face chats on a smart phone or tray.

Tell the instant messenger that you are interested in a transaction. Your email address will be sent to you by the email address you have provided. Fill out the required billing information and click Submit to submit it back to the instant messenger. Once the transaction has been completed, the instant messenger will give you a verification number.

Please note: A $5.00 charge will be levied if an agency helps you make a pay via online instant messaging.

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