Hk Taxi App

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New Consumer Council study: Some taxi hairing applications have a hit ratio of less than 20% for short-haul journeys

Some taxi apps allow taxi apps to successfully welcome short-haul journeys in less than 20 percent of cases, according to a new Consumer Council survey. Taxicab applications such as HKTaxi allow passengers to enter their pick-up location and final destinations and allow additional fees to be paid to the driver as an inducement to collect the ticket.

Inquiries are then forwarded to taxi operators in the region and the operators make contacts with the user when they collect the order. Consumers Council conducted testing on seven favorite taxi applications and deployed a 80-person crew to apply for 429 journeys with the applications. The overall failure rates for calling a journey were found to be between 52 percent and 98 percent.

"A number of different determinants have influenced the performance ratio, such as the amount of travel booked, the travel distances, the number and amount of tips offered, or even the chosen interportunnel. However, the most frustrating part was the short-haul service - the successful performance of certain taxi applications was only below 20%", said the guard dog.

She found that in most cases the successful quota of short-haul trips was "significantly lower" than for mid- and long-haul trips, especially for an app with 15 percent rebate. According to the survey, the more a client offers as a tip, the greater his chances of successfully calling a taxi.

Trips without a tip had a pass mark of less than 30 percent, while a tip of HK$30-$50 increased the pass mark to 60 percent. Acquiring or causing clients in any way, however, contravenes road traffic regulations (public service vehicles), and the Consumer Council noted that some applications have now deleted the tip entry area.

According to the Watchdog, the purpose of the applications was to provide "a quick and easy transportation service", but the different rates of achievement can make a bad impact on people. Taxi applications have also been found to tend to ask taxi drivers for the right to ask and retrieve their information - even if the information is "completely independent" of taxiing.

"It is of deep concern to the Council that this may affect the private lives of users and even result in the disclosure of confidential information. Customers are encouraged to read the various taxi Apps before downloading and comparing their right to collect and retrieve data," said the Council. A few applications would even be able to fetch the client's files without their knowing.

Indeed, it was determined that an app only needed the site and other service-related information," the Watchdog said. Taxi tailing applications in Hong Kong. Thursday, members of an coalition against unlicensed rental cars held a "slow-moving protest" against the government's relaxed stance towards car-hauling companies like Uber.

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