Spectrum Internet Customer Service

Should the Civil Service Commission not help and injure the general public? Yes, it should. If FiOS was the only remaining one. You will not loose the wire, telephone or Internet service you currently purchase through Spectrum, which is the property of Charter Communications.

With the PSC and Charta included, government regulatory agencies are also calling for the Charta to remain in place to provide all the service it provides to its 2 million clients across New York. The state regulatory authorities do not just tell the Charta that they want it out of the state. They say that they should find another firm that will buy and operate the New York system.

Everybody's assumption is who that could be and when that could be, but it probably won't be for quite a while if it happens at all. The Charter said Friday that it thinks the whole argument will smell of political during an electoral year, and although it has not said how it will react to the PSC's terms of reference, it will almost certainly not go quiet.

Also, look for the companies to combat the PSC, possibly in the courts, and this could take a long while. PSC says it is abiding by the Charter because Charter is not keeping the promise it made in 2016 to obtain New York regulators' consent to its fusion with Cable Times Warner.

PSC says Charter has not extended its service to as many clients as pledged - 145,000 households in remote or underserved areas within four years. In addition, the firm pledged to speed up its nationwide roll-out of broad-band connectivity by the end of 2018. No, not like that, says Charter. According to the firm, it has achieved its intermediate objectives for the expansion of its networks.

And what happens to (those of) us who still have our cables and TV and Internet from Time Warner/Spectrum? Charters will not simply withdraw in front of its Spectrum-clients. New York manages to persuade the enterprise to divest itself in the event of a worst-case situation. So, when Charter begins to drop its customer service or product, the consumer will stop purchasing it and Spectrum will be for sale with fewer buying clients and a less valued store.

At best, the corporation, charter and PSC work out their distinctions and Spectrum retains its New York operation. By neglecting its service during the battle with regulatory authorities, the Charter would assert itself in its battle with regulatory authorities but be abandoned to a less valued enterprise that is likely to shrink and have a bad name in the eyes of the consumer.

It makes no point for Charter to ignore its New York activities either way. So, what are we supposed to do with our clients, then? It is probably best for clients not to do anything - at least not to do anything because Charter/Spectrum is dealing with government regulatory authorities.

Finally, the state gave the firm 60 working days to develop a sales strategy for its New York activities. If the PSC wins, it will take Charter to find a purchaser for its New York operation in a few weeks, and then it will take Charter to find a purchaser for its New York operation in a few weeks, and then it will take Charter to find a purchaser for its New York operation in a few weeks, and then it will take Charter to find the same regulatory authorities in the PSC to verify the completed transaction - if any - and give it their blessings.

Thus Charter does not go anywhere for quite a while - and they may not go anywhere. Pay attention to the service of Spectrum as you would normally do and decide if these service are good value for money. Or in other words, do the same as experienced shoppers do every single case they buy something.

Check the service and choose the one that provides the best value for money and the best adaptation to your needs.